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Customer Feedback

CUSTOMER FEEDBACK
Excellent service! I bought a set of tyres online. No hassles. They called me to say that the installation at Bridgestone needed to be rebooked due to the tyres being out of stock. They arrived earlier (4 days after purchase) than the new re-booked time so I called Bridgestone to install them on my car at an earlier date. Got them installed today. Great tyres for a great price. Having collaboration with other tyre shops for free installation is very convenient for the customers. Overall, very satisfied with the service and will be coming back in due time.

- Theophilus
 
Good service and go extra miles for the customer,thank you

- Charlotte
 
Always professional service coming here , go and see Ken he will look after you

- Ray
 
Awesome customer service. Super helpful with my questions. It's much easier being able to see product prices online. One of the only places who provide this.

- Nicholas
 
Thanks to these guys, our Kiwi Fun Tours Bus is now kitted out with a top quality sound system! Great quality work and came in under there quote!  Great deal on tyres for 1 of our Vans a few weeks ago too!

And they gave us this cool little head turning Suzuki loan Car with an awesome stereo on 18" mags!

Highly Recommend!! Big up to Steve for his awesome service. Gotta be a top bloke with that name Haha

- Steve
 
Good business. When I need a part I order it and it literally comes the next day to your door step. Quick and easy and good people to deal with. Should start selling performance parts . Would make life a lot easier then waiting weeks on end for parts from other businesses if I have to order online

- Daniel
 
Great service and overnight shipping to South Island with no extra charge

- Mat
 
Awesome Service

-  Anson
 
Ordered my wheels from hyper These guys provided the best service!

- Jackson
 
Had set of crager smoothies fitted. Problem with front end, sorted out by some of the team. Gave me a courtesy car to use.Exceptional service, highly recommend.

- David
 
Awesome service at your Grey Lynn branch. I have ordered 2 more tyres for the same car with them as all 4 required changing.

- Wayne
 
Good range of wheels, fair prices- The whole team stayed behind at least 45mins after store closed to get the wheels I wanted to fit my truck.. AA*** service.. highly recommended.
No coffee machine though..

- John
 
Highly recommended! Ordered a set of tyres for a very good deal. Arranged to install it at a shop 2 minutes walk from my work no problem. Ordered at 7pm, tyres shipped out the next morning. Best service I've received so far

- Kuba
 
Very helpful service, very great prices and like others have said they advertise their tyre and wheel prices so it makes it easier to choose the product you want.

- Shannon
 
Went there on to check out their range of wheels for the work van. The staff there were very knowledgeable and showed me the range of tyres and alloys available. Amazingly they had stock of the exact tyre and alloys were picked out and managed to fit them that day. Their wheel alignment guys even managed to fix a problem that other tyre shops couldn't. All in the same day. To top it off the prices were great. There is a reason Hyper drive is so popular, their good. Will be shopping there again.

- Les
 
Just got me a set of new wheels and tyres ! Great price, amazing customer service and the guys in the garage are just too fast ! :)

- Tanveerul
 
Once again hyper pull one out of the bag for me.. last minute tint job looking absolutely sick excellent friendly staff and super quick service!

- Glenn
 
Needed two front tyres ,with working full time its hard to get to a place however hypertyres made it very easy to get them done. ordered and paid online .had booked for a certain day but tyres wouldn't be in Christchurch in time so I received a call to check what day was best. such a simple easy process. tyres arrived to my choice of installer and were on the car within mintues. great service and will defiantly be using these guys again.

- Vicki
 
Great Service! Ordered a set of tyres from them. Fast shipping and great communication definitely coming back to buy more

- Kuba
 
Needed 2 new tyres, rung up and organised a date and time. Got a call back within 2 mins saying the size/tyre i specified wouldn't be in for 3 days. Changed tyres and got told would be in the next day which it was. Went in for fitting but unfortunately some of the paint came off during installation, Ken was quick to organise fixing and it was all sorted the next day without any issues. Will be back

- Sean
 
Well priced, especially when they have special offers on. Did a great job with my wheel fitment. Easy to deal with too, tho they do get quite busy. Easy to see why I guess.

- Vince
 
Thanks to Rey for selling a set of Konig wheels to me and the crews for installing my wheels. Ordered it during lunch time and got the wheels around 3PM, also installed on the same day. I'd recommend Hyper Drive and they painted the calliper to black to match my wheels. Cheers

- Joseph
 
It really bugs me that most tyre places don't openly advertise the prices of their tyres. As a consumer, it makes it very hard to compare prices without spending a lot of time on the phone or waiting for emails or even driving round from one place to another. This is the 21st century - things should be easier. Luckily - Hyper are different - they advertise their prices, have a good selection and have a good system whereby tyres can be shipped to a local fitter. Staff are friendly too. Overall, not a bad experience.

- Duncan G
 
Good range of wheels, fair prices- The whole team stayed behind at least 45mins after store closed to get the wheels I wanted to fit my truck.. AA*** service.. highly recommended.
No coffee machine though..

- Mr Big
 
Highly recommended! Ordered a set of tyres for a very good deal. Arranged to install it at a shop 2 minutes walk from my work no problem. Ordered at 7pm, tyres shipped out the next morning. Best service I've received so far

- Kuba
 
Very helpful service, very great prices and like others have said they advertise their tyre and wheel prices so it makes it easier to choose the product you want.

- Shannon
 
Went there on to check out their range of wheels for the work van. The staff there were very knowledgeable and showed me the range of tyres and alloys available. Amazingly they had stock of the exact tyre and alloys were picked out and managed to fit them that day. Their wheel alignment guys even managed to fix a problem that other tyre shops couldn't. All in the same day. To top it off the prices were great. There is a reason Hyper drive is so popular, their good. Will be shopping there again.

- Les B
 
Thanks for the quick response. I have had the tyre fitted and happy to say the weight to balance was about 140 grams. Much better than over 400 and then 315.

The tyre for return is at Beaurepairs in Te Awamutu. They were happy to hold onto it and said your courier can pick it up any time, contact name at Bearepairs is Dwight. Once again thank you for the service and response.

- Martin
 
Hey guys,
 
Thank you very much for your help with my wheels & tyres.
Got them installed and I’m very happy – they’re even better than I imagined.
 
Quality Tyre Services on Byron Street were awesome to deal with aswell and got everything sorted within an hour – including a wheel alignment. They went above and beyond to make sure it was setup and perfect for me.
 
I included a picture but I think they look even better in person! Looks a million times better than the plain silver factory Subaru wheels, although probably a lot more bogan! I’ve never been pulled over in the last 5 years of owning the car, I’m curious if I will get a bit more attention now lol…
I will definitely be recommending you guys to all my friends and family – so much that they will probably stop talking to me!
 
Thanks again,
Jacob.
 
Got my Hilux surf tinted earlier today and was absolutely pleased with the outcome! Great staff! Was well worth the wait!

- Cody Te Arohanui Lane
 
Fitted the tyres today at Mullins. That was easy and a good bargain for those tyres! I've already recommended you guys to about 5 people!

- Ramesh Vp
 
Excellent price, comparing same tyres to other tyre shops, fitted by Treads Dunedin who did an awesome job, balancing, alignment etc. Very happy!

- Cliff Leleifua
 
Shout out to Rey! With the great service and help for my new wheels!

- Frank Luangkhen
 
Hi there,

I recently purchased a double din headunit from your online store. I'd just like to thank you very much for the awesome way in which the team at Hyper drive dealt with my problem. I am now extremely happy with the headunit I have, and will ensure I buy any automotive related goods from your store in future! Once again, thanks heaps!

I wasn't sure if this was the right forum to leave feedback like this however if this could be passed on to the right people that would be perfect! (That other headunit was shipped a few days ago also)

Kind regards 

David Howell
 
Hi Guys,

I just want to thank you for your outstanding service! I live out of town and do a bit of online shopping and I wanted to let you know that I think you all at Hyperride are really on to it! I’ve bought quite a few things from you over the last few years (soft deck boards, leg ropes, board cover, surf accessories clothing and rashes etc) and you always deliver the goods in record time. Your customer service on the phone is excellent - very helpful and friendly and your online communication is brilliant with immediate emails when the order’s gone through and updates on where the order is at. So big thumbs up to you all - it’s great to have such a reliable place to shop online.
Merry Christmas

- Mez Carter
 
I've just bought a couple of cheap tyres. I am so impressed by the whole service. The webiste is easy to use, prices are displayed, no extra hidden costs, good coverage for local tyre shops to fit (in Whangarei), and the local guy was really friendly and helpful.

- Nick
 

Got wheels for our truck yesterday. Steves the man, customer service is at the top of his list and will do more than most to keep ya happy (no homo) haha. Thanks again dude

- Mark Strawbridge

 
Loved their service, quick and hassle free. If you are at the hyper drive which is off great south road, then talk to 'Todd'. He is the only guy there who helps you like a genuine friend.

- Arsh Singh
 
Nick and the crew at Hyper always take care of me whenever I take my car in for wheels, tints, lowering and sound systems - They're my first and only choice and i have been coming here for about 10 years. I recently took my Mazda in for a full makeover and I was more than happy with the price and what I received in return. Every time i've had my sounds done they've done an excellent clean and tidy job! If needed they can give you a loan car which many places don't! Highly recommend Hyper.

- Crystal Boulger
 
Thanks to Ken for getting in my tyres for me. They had to come from overseas. They hang on great under the Jandal.

- Shane Johnston
 
These guys are great Ordered tyres got them delivered to the garage I chose they even rung to confirm my appointment there. Total thumbs up!

- Lisa Eisenhauer
 
Just had a new stereo system, speakers and handsfree mic put into my son's car. The guy dealt with was very helpful. Once it was completed, one of their guys came out and ran through setting up the handsfree etc with us. Great service.

- Kelly Jennings
 
These guys have really stepped up the whole experience. The service was awesome and their prices where the cheapest around.

- Anton Badenhorst
 
Good, fast and reliable service. Good price as well.

- Dennis Glietsmann
 
Awesome team. Did a great job with new rims and mud tyres. There was a small problem with the offset, but they sorted it out without any hassles. Will definitely use them again.

- Dave Francis
 
Was compare price asking quotes for a few places. End up with HD as I really love the idea of select the best tyres I can afford from a large selection, and it is the best price as well.

- Paul Liu
 
Very helpful in finding the right equipment and efficient in sorting out any issues.

- John Holmes
 
I ordered a head unit on Sunday night and it arrived in Wellington on Tuesday morning. It was exactly what I ordered and worked perfectly. I never had to talk to anyone and I am very happy with the service.

- Ben Sunko
 
Easy to use. Tyres cheaper than most places with a great selection and plenty of fitting agents nz wide

- James Southorn
 
Awesome guys, they know what they're doing. Good fast service..had a difficult car to do for an alarm. They even improved my radio reception (existing bad expander). Cool company car.

- Raj H
 
Happy with their service and prices.. 5 stars.

- Sagar Kapoor
 
Excellent customer service. Went to Penrose shop on busy Saturday morning for roof and bike racks. The guy who served me took time to explain the different fittings, which would be best for my needs, and sorted the lock barrels to be keyed the same. Would definitely go back again for other products and services.

- Paul Newman
 
Hi, thank you very much very good service I will let people know about hyper drive.
 
Good Morning

Thanks Very Much, Parcel on doorstep in Rural Kerikeri Northland last night when got home from work. There is one very happy wife with her new radio! Well Done Team Hyper Drive how fast.

Cheers Russell
 

Hi Greta,

Thank you for refunding my deposit.
Hyper has been brilliant to deal with and I hope to do business upon my return. Regards and thanks to you both.

John M

 

Thank you so much very happy the roof racks fit perfectly and were very easy to install.

 

Thank you 

Wheels and tyres arrived super quickly!
Great service , many thanks indeed.

Regards Rob

 

Thank you very much

I am very impressed by your service and will definitely buy from you again and tell my family and friends.

Thank you

Peggy

 

Just like to give some feedback - My first online tyre purchase was exceptional from checking the online specials and desired product, my inquiry response was quick with good advice, informed about order confirmation/dispatch/delivery, an actual person calling me about the order and the booking confirmation, and the actual fitting of the tyre's went without glitch. Thank you Hyper Drive Team, I have and will recommend this company in the future.
Cheers.

 

Thank you for that. My new tyres were fitted today in Christchurch as per my booking.

I am thrilled with the tyres and the service from HyperDrive - outstanding! The whole process was extremely easy and went seamlessly.

I have already told several friends about HyperDrive, and they are keen to hear about my experience with the fitting of the tyres in Christchurch. When I return to Kaikoura, I will let them know all was wonderful. I am sure you will get another customer or two out of it.

The roadside assistance is an amazing extra offering. Thanks again. I won't need to think too hard where to go for my next set of tyres.

Kind regards, Wayne Nelson

 

Hey Nick,

First time trying this service, ordering online and having it fitted here in Christchurch, and it was really good. So seamless and straightforward.

First time using the repairer here in Christchurch, and they were great. Added in a wheel alignment, no issues and returned as quoted and bang on time.

Cheers, will use again for sure.

Sam.

 

Thanks for the great service

Awesome got it this morning! Great job guys will definitely be buying again from you guys

 

Hi Chris (and team),

Thanks for the great service - the entire process from online purchase to fitment in Pukekohe was efficient and hassle free (first time user).

Will be back when I need new tires.

Regards,
Terence.

 

Hi Ting

Could you please pass this onto the appropriate people at Hyper

I would like to thank you for the way the staff at Hyper dealt with my daughters when they came to get the new tyre fitted.

Staff were very professional (which they have found not to be the case at several other tyre centres), premises and waiting area were immaculate and the coffee was good. We will be using you again.

Regards
Michael Nightingale

 
Best customer service I have ever had. Who's your manager?

Regards,
Todd