Customer Feedback

Customer Feedback

Real Kiwis.
Real Reviews.

Over 1.7 million orders and counting. Don't just take our word for it — here's what New Zealanders are saying about Hyper Drive.

4.6
★★★★★
1,419+ reviews on Google
4.6★
Google Rating
1,419+
Google Reviews
1.7M+
Orders Completed
26
Years in Business
250+
Fitting Locations
Why It Matters

We Let Our Customers Do the Talking

At Hyper Drive, we believe the best measure of our service is what our customers say after the job is done. Every review is from a verified Kiwi customer — no filters, no fakes.

We've been serving New Zealand drivers for 26 years and we're proud of the trust we've built. Whether it's a set of budget tyres or a full performance upgrade, we treat every order like it matters — because it does.

Verified Reviews
Every review comes from a real, verified Hyper Drive customer
🔒
No Editing
We publish all reviews — the good and the ones we learn from
4.6 Star Average
Consistently rated among NZ's top automotive retailers
💬
We Respond
Our team reads and responds to every piece of feedback
Featured Reviews

What Our Customers Are Saying

Google
★★★★★

I had an excellent experience with Hyper Drive, especially with Sam. His knowledge was outstanding and he was incredibly helpful throughout the whole process of choosing new wheels, tyres and the perfect roof rack. It's rare to come across customer service this good.

V
Vishaal
1 month ago
Google
★★★★★

Called to enquire about my wheel as they were the only ones that had it in Auckland. Angela was first on call to help me out, and she worked above and beyond helping me find the right fit for my truck. She was amazing sorting out shipping and making my experience a breeze. Highly recommend!

M
Madika
1 month ago
Google
★★★★★

I recently purchased a set of 5 tyres and opted for the mobile fit and balance service. The agent KEN arrived on time with everything required. Ken went over and above to deliver such a wonderful service — got straight into the job and completed it with care. What a fantastic offering!

E
Emma
1 month ago
Google
★★★★★

Hyperdrive have been incredibly helpful in dealing with a somewhat complicated issue with my tyre. Muta at Hyperdrive was so kind and friendly, and made the process so much easier. It was a great service and very affordable — definitely recommend!

C
Callista
1 month ago
Google
★★★★★

I am a return customer and the lady on the phone made it so easy for me. I was all sorted in less than 5 minutes. What a brilliant company!

J
Jini
1 month ago
Google
★★★★★

Fast and reliable service! I needed my tyre changed and the team came to my house to replace it. Such a convenient service — how awesome is that!

K
Katerina
1 month ago
More from Google

More Real Reviews from Kiwi Customers

Every review below is from a verified Google customer — unfiltered and unedited.

4.6
★★★★★
Google Rating
1,419+
Google Reviews
1.7M+
Orders Completed
26
Years Serving NZ
N
Neta Tomokino
3 months ago
★★★★★

Happy new Tyres for our "Larry" — thanks to this amazing team, safety first, knowledge and care received when we walked in to the Penrose store. Acknowledging the awesome Philip for getting through my OCD inexperienced questions, he definitely made the whole experience easy and enjoyable!

H
Hanson Chen
5 months ago
★★★★★

First time purchasing a tyre from Hyperdrive, I was so impressed with the service. Quote came through email the minute I finished the enquiry phone call. Email receipt of my payment, and service booking for getting the tyre from their warehouse — all within minutes. Absolutely seamless experience!

S
Sgt. Salt & Pepper Miller
4 months ago
★★★★★

Amazing and fast service at Hyper Drive Penrose! The team was efficient, professional, and got everything done quickly without any hassle. Special shout-out to Phil for his outstanding help — friendly, knowledgeable, and genuinely went the extra mile. Highly recommend!

M
Martin Orrego Cruz
2 months ago
★★★★★

Muts, Luc and Jaden, and the team were amazing, legit legends. Came in to do a fitting and balance for one of my tires and they were extremely handy and helpful while having a good chat! Great customer service and great team — will definitely be back.

T
Tama Ngata
2 months ago
★★★★★

Brilliant service from start to finish. Ordered online, got a confirmation straight away, and the tyres were fitted the next morning. The team at Penrose were professional and friendly — had me in and out in under an hour. Best tyre experience I have had in NZ, hands down.

R
Rachel Kim
6 weeks ago
★★★★★

I was nervous about buying tyres online for the first time but the team made it so easy. They answered all my questions patiently and the mobile fitting service was incredible — they came to my work and had everything done in 30 minutes. Will 100% use Hyper Drive again!

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★★★★★
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